Plans, credits and billing

Refunds for plans

Updated November 7, 2026

Full refund until your first AI Roadmap

You can request a full refund of a plan, including its upgrades and extra credits, from Plan & billing in your account until you build your first AI Roadmap with it and while the plan is still active, within 60 days of payment. Once an AI Roadmap has been built with a plan, the plan isn't refundable, except where the law requires it.

How long it takes

Refunds go back to the card you paid with, through Stripe. Your bank usually shows them within 5 to 10 business days.

The details are in our Refund Policy.